Stop Auto Field on PDF

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    JesseColt
    Asked on December 07, 2020 at 03:27 PM

    Hi, Is there a way to prevent System from Generating Fields when uploading a PDF for the First time?

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    Jovanne_A
    Answered on December 07, 2020 at 06:36 PM

    Hi, thank you for contacting Jotform support.

    Are you perhaps referring to the Smart PDF Forms?

    Please note that the system will try to convert and generate the fields from your uploaded PDF by default. I'm afraid that it is not currently possible to prevent the system from generating fields.

    What you can do it to delete all the generated field after conversion. You can then add your own custom fields and then map them to the original PDF.
    Guide: https://www.jotform.com/help/605-how-to-use-and-get-the-best-out-of-jotform-smart-pdf-forms?

    I hope this will help. Let us know if you have further questions.