How to allow users to cancel their appointment?

  • cnoneo
    Asked on December 7, 2020 at 4:46 PM
    Also - how can attendees cancel an appointment?
  • Elton Support Team Lead
    Replied on December 7, 2020 at 4:52 PM

    You can try this workaround for now.

    1. Add a Dropdown or Multiple Choice field in your form where the user can choose to cancel their appointment

    2. Add a Long Text for the user to enter their cancellation reason

    12082020 KrFQmDPvtY Screenshot 10

    3. Add Get Form Page URL Widget in your form and apply a condition that if the widget contains "edit" show the above 2 fields you've just added. Guide: How to Show or Hide Fields on Edit URL

    12082020 2eKwRnZqXb Screenshot 21

    Example condition:

    12082020 hrkcgrhFha Screenshot 32

    4. After that, follow this guide to allow users to update their submission at a later date How to Let Users Update Their Form Submissions at a Later Date.

    If you have any questions, let us know.