Unlimited Account

  • Profile Image
    lherron
    Asked on December 07, 2020 at 06:54 PM

    I have been temporarily upgraded to Unlimited? However, I still can't get rid of the Jotform branding from my form. Also, I'm seeing the attached screenshot. What is this? Can you help?

    Screenshot
  • Profile Image
    Vanessa_T
    Answered on December 07, 2020 at 10:20 PM

    Can you please confirm if you are referring to this form https://form.jotform.com/203415560169150?

    If yes, I just tried accessing it and it displays just fine.

    1607397470_5fcef05e29894_02427.jpgMeanwhile, please note that you are indeed approved of our Corona Responder Program to be able to accept unlimited submissions, but your account is still on the Free plan, hence you are still bound to Jotform Branding.