Having Problems Logging In Again

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    Lydia Milligan 
    Asked on December 07, 2020 at 09:25 PM

    I am unable to login to my account using my email: lydia@graceu.org.

    This happened last week and was fixed, but is now giving me the same problem.

    Thanks,

    Lydia

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    Vick_W
    Answered on December 07, 2020 at 11:36 PM

    Hi Lydia,

    Please accept our apologies for the inconvenience. I've sent a request to the Reviewer's team to check your account again. We will inform you here as soon as an update is received.

    Thanks

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    Vick_W
    Answered on December 08, 2020 at 03:59 AM

    Hi Lydia,

    Your account has been reactivated again. I'm also sending a request to the Level 2 support for manually whitelisting your forms.

    Thanks