Can't download Forms

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    Tressa Johnson 
    Asked on December 07, 2020 at 11:05 PM

    I tried to open what I attached and they are not opening...

    Please help.


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    Answered on December 08, 2020 at 02:13 AM

    Hi Tressa,

    You are unable to view the files because the form owner has restricted their access. You can either create a Jotform account to access the files or contact the form owner and request them to allow you to access files.

    As you are currently using a saved session so you can remove the uploaded files and add them again in your form. Let us know if you have any other questions or concerns.