Can't download Forms

  • Tressa Johnson
    Asked on December 7, 2020 at 11:05 PM

    I tried to open what I attached and they are not opening...

    Please help.

    Tressa

    Page URL: https://www.jotform.com/203356656167158?session=JF-S4L-44wJ99ue&stoken=JF-YYMroOyu-39
  • Vick_W Jotform Support
    Replied on December 8, 2020 at 2:13 AM

    Hi Tressa,

    You are unable to view the files because the form owner has restricted their access. You can either create a JotForm account to access the files or contact the form owner and request them to allow you to access files.

    As you are currently using a saved session so you can remove the uploaded files and add them again in your form. Let us know if you have any other questions or concerns.

    Thanks