send email reminder to customers

  • Profile Image
    BellCorp
    Asked on December 07, 2020 at 11:09 PM

    Hello,

    I have set up a form which I have embedded on to our website which we are currently developing.

    It is a 2 part form where customer submits their details then, books a date and time to speak to us. Is it possible to send customer email and text reminders of the call. Or can that be integrated somehow with other apps?

    Thanks,

    Shaz Shafiq

    Transform Learning Academy

  • Profile Image
    Richie_P
    Answered on December 08, 2020 at 03:06 AM

    You may setup an autoresponder email reminder .

    Here is a guide:https://www.jotform.com/help/541-how-to-set-reminder-emails-for-your-forms

    You may also add an autoresponder email in your form so that your form respondents may receive an email after submitting the form.

    You can edit the autoresponder email to send on a later date.

    Guide:https://www.jotform.com/help/535-send-emails-later-using-autoresponder-email

    Please check it out and let us know if this fits your requirements.