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Mon Carlo CamanaAsked on December 8, 2020 at 6:11 AM
Hi, I can't log in to my Joyform account and it's suddenly suspended. Is there a way to retrieve my account.
Thanks.
Page URL: https://form.jotform.me/82211535081447 -
Girish JotForm SupportReplied on December 8, 2020 at 6:39 AM
Your account is suspended since the form in your account is collecting credit applications.
A form offering loan/credit must be done from authorized banks or credit unions only with a company email address on their registered JotForm account. Free accounts with a free domain that offer this are suspended immediately.
In order to reactivate the account, you will need to delete and purge the offending form from your account.