Ziggeo Extension

  • Profile Image
    Asked on December 08, 2020 at 08:38 AM


    We paid for the Ziggeo upgraded extension, but when we received a submission the links to the ziddeo videos are not working. We can directly log in to Ziggeo to see the videos, but would much rather review them through Jotform.

    Please advise. We have an API in each section and below are the embedding paramaters.


     "allowscreen": true,

     "allowupload": true,

     "allowrecord": true


    Additional heading paramaters


     "webrtc_streaming_if_necessary": true,

     "webrtc_on_mobile": true,

     "auth": true


    Screenshot of links:


  • Profile Image
    Answered on December 08, 2020 at 08:53 AM


    Thank you for reaching out.

    I am afraid this is not possible at the current moment.

    The widget allows the user to record a video and upload it directly to your Ziggeo Dashboard without any manual work.


  • Profile Image
    Answered on December 08, 2020 at 09:00 AM
    Can you clarify, are we not able to use the links (ziggeo links) that are
    then provided in the email, or on the submissions dashboard in Jotform?
  • Profile Image
    Answered on December 08, 2020 at 09:29 AM

    Unfortunately, we cannot view the ziggeo video using the links in the submission view.

    The only way to view them would be in your Ziggeo dashboard.

    If you have further questions, let us know.