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jusekkAsked on December 8, 2020 at 8:38 AM
Hello,
We paid for the Ziggeo upgraded extension, but when we received a submission the links to the ziddeo videos are not working. We can directly log in to Ziggeo to see the videos, but would much rather review them through Jotform.
Please advise. We have an API in each section and below are the embedding paramaters.
{
"allowscreen": true,
"allowupload": true,
"allowrecord": true
}
Additional heading paramaters
{
"webrtc_streaming_if_necessary": true,
"webrtc_on_mobile": true,
"auth": true
}
Screenshot of links:
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Gaetan_BReplied on December 8, 2020 at 8:53 AM
Hello,
Thank you for reaching out.
I am afraid this is not possible at the current moment.
The widget allows the user to record a video and upload it directly to your Ziggeo Dashboard without any manual work.
Gaetan
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jusekkReplied on December 8, 2020 at 9:00 AMCan you clarify, are we not able to use the links (ziggeo links) that are
then provided in the email, or on the submissions dashboard in Jotform?
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Richie JotForm SupportReplied on December 8, 2020 at 9:29 AM
Unfortunately, we cannot view the ziggeo video using the links in the submission view.
The only way to view them would be in your Ziggeo dashboard.
If you have further questions, let us know.