I can not get my Thank you page to forward to my custom URL

  • Profile Image
    Asked on October 03, 2013 at 04:56 PM

    Hello there;

    I have a website www.drcharlesdean.com. I can not get my custom Thank you page to redirect to my thank you page. I keep getting an erra message.

    The URL should either be www.drcharlesdean.com/thank_you or www.drcharlesdean.com/thank you

    Can you please help?

    Thank you

  • Profile Image
    Answered on October 03, 2013 at 07:06 PM


    I am able to replicate the issue you are having.

    and it is redirecting to http://www.drcharlesdean/thank_you (which is not working)

    I can see that the link itself is not working properly.

    In order for me to know that it is the one causing the error, I have cloned your form and I have changd the current link after thank you page to google.com


    Feel free to test my clone to check. Your form is working properly, it is just the thank you link you use is not working.

    Please let us know if you need further assistance.

    Thank you for using JotForm.