My account has been suspended and I cannot log in

  • Andy Brookr
    Asked on December 8, 2020 at 9:54 AM
  • Ashwin JotForm Support
    Replied on December 8, 2020 at 11:02 AM

    I did check your account and found that it is currently suspended, that is the reason why you are not able to log in. I am escalating this thread to our form review team to take a second look at your forms.

    We will get back to you as soon as we have any update from them.

  • Ashwin JotForm Support
    Replied on December 8, 2020 at 12:26 PM

    I am sorry for the trouble caused to you. Please note that we have an automated anti-phishing filter which scans all form. It seems our anti-phishing filter mistakenly suspended your account.

    We have gone ahead and activated your account. All your forms are back online and should work as expected. Please test your form again and get back to us if you have any trouble.