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    vbrspecialist
    Asked on December 08, 2020 at 11:18 AM

    files are empty

    Screenshot
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    ashwin_d
    Answered on December 08, 2020 at 01:25 PM

    I am sorry for the trouble caused to you. I am escalating this issue to our backend team. We will get back to you as soon as we have any update from them.

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    vbrspecialist
    Answered on December 08, 2020 at 01:33 PM
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    Katherine_W
    Answered on December 08, 2020 at 03:37 PM

    Hi @calum.mcalinden98,

    I will address your question in a separate thread: https://www.jotform.com/answers/2753657

    Thank you!

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    Bojan_J
    Answered on December 08, 2020 at 04:27 PM

    Greetings and thank you for your patience.

    We hear back from our Developers, and they have notified us the problem has been resolved. Can you please test your submissions page, and let us know if the problem was resolved?

    Thank you for your cooperation.