Not receiving admin notifications

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    Asked on October 03, 2013 at 05:45 PM

    Dear Support:


    We are not receiving admin notifications for the following forms. Can you check our settings and or provide instruction to make the necessary changes? I am familiar with the help guides, but it still seems to not be working.


    Also, can you check that,,, and are not being bounce/blacklisted?



  • Profile Image
    Answered on October 03, 2013 at 06:32 PM


    I have checked the email you have provided, and all of them are not blocked or in the bounce list.

    However, upon checking your email notification settings, I found that the seperation of email is invalid.


    It should be seperated by comma and a space. I have fixed the issue already so you don't need to do anything but to send an actual submission to test the notification if it is working now.

    Please go ahead and test that now if it is working fine. If problem persists, please let us know.

    Thank you for using JotForm.