Where has all the information gone from my inbox?

sparkletwinnie
Asked on December 08, 2020 at 12:55 PM

I opened the inbox of my form and all the responses have disappeared. This is very concerning because our form is an application for our members.

Please find below a screenshot of my inbox
Basil

Jotform Support

Answered on December 08, 2020 at 03:05 PM

Hi,
There was an issue with submissions where they didn't show up, the issue should now be fixed.
Could you please check your inbox?
Looking forward to your reply.