Where has all the information gone from my inbox?

  • sparkletwinnie
    Asked on December 8, 2020 at 12:55 PM

    I opened the inbox of my form and all the responses have disappeared. This is very concerning because our form is an application for our members.


    Please find below a screenshot of my inbox

    Jotform Thread 2753011 Screenshot
  • Basil JotForm Support
    Replied on December 8, 2020 at 3:05 PM

    Hi,

    There was an issue with submissions where they didn't show up, the issue should now be fixed.

    Could you please check your inbox?

    Looking forward to your reply.