Data not showing

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    Asked on December 08, 2020 at 01:11 PM

    I have created a form Central Membership application. The system says there are 31 submissions but I can't see them.

    I have tried downloading but I just get the submission date for one submission and no other data.

    Clicking on the form or on a report doesn't produce anything.

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    Answered on December 08, 2020 at 03:06 PM

    Our apologies for this inconvenience. We have reported the issue to our back-end team so they can address the issue. 

    We will notify you as soon as the problem is fixed. 

    Thanks for your patience. 

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    Answered on December 08, 2020 at 04:17 PM

    We are sorry for the inconvenience this may have caused. We have experienced an issue with EU region server and we have received an update from our backend team that the issue should be fixed by now. If you still notice any issue, please let us know. We will be happy to take a look again.