Can't view submissions, your MySQL server is down!

  • Profile Image
    calum.mcalinden98
    Asked on December 08, 2020 at 01:27 PM

    Can't view submissions, your MySQL server is down!


    Thanks

  • Profile Image
    Yuta_J
    Answered on December 08, 2020 at 03:38 PM

    Hi @calum.mcalinden98,


    I'm sorry to hear that you are having the issue with accessing your submissions data on your end. Our developer team is aware of this issue and currently working on in to resolve it. Thank you for reaching out to us on the issue and we will let you know as soon as we resolved the issue.


    If you have any other questions, please reach out to us again.


    Best,


    Yuta

  • Profile Image
    Kiran
    Answered on December 08, 2020 at 04:24 PM

    We are sorry for the inconvenience this may have caused. We have experienced an issue with EU region server and we have received an update from our backend team that the issue should be fixed by now. If you still notice any issue, please let us know. We will be happy to take a look again.