All of our submission data has disappeared and in not in the trash section?

Hi There,

The data from all of our recent submissions for one of our forms has disappeared with the exception of the submission date. I am not aware that anyone could or would have deleted this but even if they had there is nothing in the trash section either.

Can you please advise on what could have happened?

Sorry! But this is even worse than I thought! All of the data from all of our forms is gone!!!!

Good day, we apologize for the inconvenience. The data is there. We are experiencing a general issue. We will notify you once this gets fixed.

Hi again, we have been notified that this is fixed now, data is syncing, it should be visible in 30 mins.

All resolved! Thank you for your efforts!