Missing submission data.

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    SteveBradshaw
    Asked on December 08, 2020 at 01:39 PM

    Dear Jotform,

    I have asked twice already with no response.

    My data has disappeared. This is a disaster. Can someone please get back to me by email too, on steve.bradshaw@eunisure.co.uk

    We import daily and have links to completed forms too. There is obviously a problem and we are desperate to have this fixed. We need reliability and also responses when thing go wrong. Please respond



  • Profile Image
    Amin
    Answered on December 08, 2020 at 03:32 PM

    We sincerely apologize for any inconvenience you may have encountered.

    Kindly note that multiple users have reported the same issue and our developers are already aware of it, hence, please expect a very soon fix.

    Your patience and understanding are most appreciated.

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    eugene
    Answered on December 09, 2020 at 05:41 AM

    Hello,

    The issue should be resolved now.

    Can you check and confirm?

    Thank you,