EU: missing form submission data

  • guernseyvolleyball
    Asked on December 8, 2020 at 2:56 PM
    I am awaiting a response to my query on the disappearance of all of my data!!! I have not deleted anything or changed my account?!?
  • VincentJay
    Replied on December 8, 2020 at 2:57 PM

    Hi,

    Sorry for the inconvenience.

    We are aware of the issue. We alerted our developers and they are now working on it.

    We will contact you once we receive any updates from the backend team. Thank you!

  • Kiran Support Team Lead
    Replied on December 8, 2020 at 4:33 PM

    We are sorry for the inconvenience this may have caused. We have experienced an issue with EU region server and we have received an update from our backend team that the issue should be fixed by now. If you still notice any issue, please let us know. We will be happy to take a look again.

  • guernseyvolleyball
    Replied on December 8, 2020 at 4:48 PM

    All resolved! Thank you for your efforts!