EU: missing form submission data

  • Profile Image
    Asked on December 08, 2020 at 02:56 PM
    I am awaiting a response to my query on the disappearance of all of my data!!! I have not deleted anything or changed my account?!?
  • Profile Image
    Answered on December 08, 2020 at 02:57 PM


    Sorry for the inconvenience.

    We are aware of the issue. We alerted our developers and they are now working on it.

    We will contact you once we receive any updates from the backend team. Thank you!

  • Profile Image
    Answered on December 08, 2020 at 04:33 PM

    We are sorry for the inconvenience this may have caused. We have experienced an issue with EU region server and we have received an update from our backend team that the issue should be fixed by now. If you still notice any issue, please let us know. We will be happy to take a look again.

  • Profile Image
    Answered on December 08, 2020 at 04:48 PM

    All resolved! Thank you for your efforts!