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  • Profile Image

    Unable to select "email" for "reply-to" notification

    Asked by Leah on October 04, 2013 at 12:13 AM

    I have no option to select "email" for the "reply-to" notification

    The only option available in the dropdown is "none".

     

    What is happening...?

    Screenshot
    email reply-to select
  • Profile Image

    Answered by Cesar on October 04, 2013 at 12:49 AM

    Hello,

    I've been able to replicate the issue on both of the forms on your account I teseted creating a third form to test the email settings and they do work on the test form. Not too sure why the forms have gotten like this, I also tried clearing you account's form cache but it did not solve the problem.  I would suggest on recreating both forms from scratch on new forms, then test again to create the email notifications. 

    If you need further assistance do let us know.