What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Reservation App: Allow the reservation form to accept new fields created in the form builder

    Asked by REMniOFF on October 04, 2013 at 02:18 AM

    In http://reservation.jotform.io I did 3 simple steps. The last step was "Enter your API key". I used API from my account and OOPS!!!

    After pressing the button "Generate Form Now" I received "Unknown error..."

    What is this? App don't work?

    Form Builder reservation form app builder
  • Profile Image

    Answered by emrew86 on October 04, 2013 at 03:53 AM

    Hi REMniOFF, this problem is caused by API access type. There are two access type which are Read Access and Full Access. Reservation app does not work with Read Access.

    Anymore reservation app gets API key with another way. Can you try it again please ?

  • Profile Image

    Answered by huntrergraphicdesign on January 23, 2014 at 08:06 PM

    Emrew86 
    i really like the idea, but i am having trouble editing the from after

    why is this? 

  • Profile Image
    JotForm Support

    Answered by EltonCris on January 24, 2014 at 03:53 AM

    @huntrergraphicdesign

    After the reservation form is generated, it should be editable in the form builder. A form named "Reservcation" should be automatically added in your My Forms page.

    Make sure not to removed the date field and the hidden "Seat" field on your reservation form otherwise, the reservation form will stop working.

    Let us know if you have further questions about this. Thanks!

  • Profile Image

    Answered by huntrergraphicdesign on January 24, 2014 at 07:36 AM
    thank you....
    there seems to be a problem after the 3 steps, when i got to edit the reservation form. ie the seating chart disappears from the preview, and i can not select a seat. why does this disappear? i can see that it is marked hidden in the editing section
    there seem to be 2 different link 1 after the 3 steps
    and another when i go to edit the from and preview
  • Profile Image

    Answered by huntrergraphicdesign on January 24, 2014 at 07:40 AM
    thank you....
    there seems to be a problem after the 3 steps, when i got to edit the
    reservation form. ie the seating chart disappears from the preview, and i
    can not select a seat. why does this disappear? i can see that it is marked
    hidden in the editing section
    there seem to be 2 different link 1 after the 3 steps
    http://reservation.jotform.io/form/40232648873963
    and another when i go to edit the from and preview
    http://form.jotformpro.com/form/40232648873963
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    JotForm Support

    Answered by NeilVicente on January 24, 2014 at 08:48 AM

    @huntergraphicdesign

    The Reservation Form App is an external API application which creates a template that is only accessible from its URL (reservation.jotform.io). It is very simple, and is currently limited in terms of customizability.

    Suffice to say, the actual reservation template (grid) is uneditable from the officlal JotForm builder, so any changes you make to the real form (except renaming the 3 fields -- name, phone and date) will not reflect on the reservation form created by the app.

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    Answered by huntrergraphicdesign on January 25, 2014 at 06:10 PM
    will this be developed in the future?
    --
    *Kind RegardsAnthea.Beazley043*
    *2433774*
    *WEBSITES / PRINTING / GRAPHIC DESIGN / SIGNAGE*
    *To make a payment please fill out the form* *Please Pay HERE
    *
    All information disclosed in this message is to be read only by the person
    addressed. Graphic design, is the sole property of the designer and can not
    be reproduced or manipulated without consent.* Please see a list of fees* &
    charges *
    *here . *
    ...
  • Profile Image
    JotForm Support

    Answered by EltonCris on January 25, 2014 at 06:48 PM

    Hi Anthea,

    As per mentioned by my colleague, you can only view the correct reservation form when you use the app domain. I can view your reservation form here: http://reservation.jotform.io/form/40232648873963

    As for editing the form, we'd suggest not to alter anything on your reservation form for now to avoid breaking its functionality. However, I have escalated this as a feature request so our development team will be able to consider this hopefully in the future.

    Regards!

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    Answered by huntrergraphicdesign on December 08, 2014 at 08:51 PM
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