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  • Profile Image

    IPAD VIEWING ERROR

    Asked by GLOBEITALY on October 04, 2013 at 04:41 AM

    Dear, 

    i've written two days ago asking for a solution about the error on viewing of our form on safari on IPAD

    The link is: 

     

    http://www.globeitaly.com/ita/contatti.html

     

    and also on other.

    what could i do?

    Thanks.

    regards

    Page URL:
    http://www.globeitaly.com/ita/contatti.html

    not showing on iPad
  • Profile Image
    JotForm Support

    Answered by abajan on October 04, 2013 at 06:21 AM

    Hi,

    My colleague Khrisell replied to your other (Private) thread about this. Here's what she stated:

    "Hello,

     I would suggest to re-embed your form using iframe embed code. This should help fixed this issue. And remove any conflict with your website/page Getting the Form iFrame Code

     
    if not working.
    Please try to inject this custom mobile CSS query to your form:

    @media only screen and (max-device-width: 550px){

    .form-textbox, .form-textarea {

    width: 250px;

    }

    }
    If problem persists, kindly inform us so that we could further check.
    Thank you."

    Do let us know if you need additional help.

    Thanks