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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by GLOBEITALY on October 04, 2013 at 04:41 AM


    i've written two days ago asking for a solution about the error on viewing of our form on safari on IPAD

    The link is: 




    and also on other.

    what could i do?



    Page URL:

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    JotForm Support

    Answered by abajan on October 04, 2013 at 06:21 AM


    My colleague Khrisell replied to your other (Private) thread about this. Here's what she stated:


     I would suggest to re-embed your form using iframe embed code. This should help fixed this issue. And remove any conflict with your website/page Getting the Form iFrame Code

    if not working.
    Please try to inject this custom mobile CSS query to your form:

    @media only screen and (max-device-width: 550px){

    .form-textbox, .form-textarea {

    width: 250px;


    If problem persists, kindly inform us so that we could further check.
    Thank you."

    Do let us know if you need additional help.