Cancel account

  • authorellec
    Asked on December 8, 2020 at 7:04 PM

    Due to COVID, all of my events for this year and next have been canceled. So I have no need for Jotforms at the moment. I didn't catch the renewal before it was processed. I'd like to cancel and have the fee refunded, please.

  • Kenneth JotForm Support
    Replied on December 8, 2020 at 8:59 PM

    Thank you for reaching support,

    I have now canceled the subscription and issued a refund of $190.00. It will be reflected in your account within 5-10 business days.

    Let us know if you need any further assistance.

    Best.