Cancel account

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    authorellec
    Asked on December 08, 2020 at 07:04 PM

    Due to COVID, all of my events for this year and next have been canceled. So I have no need for Jotforms at the moment. I didn't catch the renewal before it was processed. I'd like to cancel and have the fee refunded, please.

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    Kenneth_C
    Answered on December 08, 2020 at 08:59 PM

    Thank you for reaching support,

    I have now canceled the subscription and issued a refund of $190.00. It will be reflected in your account within 5-10 business days.

    Let us know if you need any further assistance.

    Best.