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authorellecAsked on December 8, 2020 at 7:04 PM
Due to COVID, all of my events for this year and next have been canceled. So I have no need for Jotforms at the moment. I didn't catch the renewal before it was processed. I'd like to cancel and have the fee refunded, please.
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Kenneth JotForm SupportReplied on December 8, 2020 at 8:59 PM
Thank you for reaching support,
I have now canceled the subscription and issued a refund of $190.00. It will be reflected in your account within 5-10 business days.
Let us know if you need any further assistance.
Best.