The debt of the annuity has been done twice. What should we do?

  • Profile Image
    Claudia Andrade
    Asked on October 04, 2013 at 08:05 AM

    Good Afternood.

     

    We tried to pay for the annuity of the jotform (71,76€) and when we did the first transaction we later receive an email telling us that our annuity was still not payed, so we did a second transaction and we paied for it twice because we have two debts with the same value in a total of 143,52€.

     

    Can you help us?

    Thank you

    Cláudia Andrade

    CMS RPA

  • Profile Image
    Welvin
    Answered on October 04, 2013 at 10:08 AM

    Hi Cláudia,

    Good day! We have processed the refund for the last payment you've made on September 19. Expect the refund returned within 4-10 business days.

    Thanks

  • Profile Image
    cmslegal
    Answered on October 04, 2013 at 10:12 AM

    Thank you!

    Cláudia Andrade

    CMS RPA