2. When people navigate away from the App (to take a photo, for example), they seem to lose what they have most recently added to the form. Is there a

  • IBKin
    Asked on December 9, 2020 at 12:24 AM
    2. When people navigate away from the App (to take a photo, for example), they seem to lose what they have most recently added to the form. Is there a way to auto-save for offline forms every few seconds. The data loss is very dangerous and asking people to save every time they swap apps seems not practical. This is a big problem.
  • Vick_W Jotform Support
    Replied on December 9, 2020 at 12:33 AM

    Hi there,

    I've checked this on my JotForm Mobile App. This happens when an App is opened while filling out a form, now if the user wants to go back to the form by clicking on the JotForm Mobile App Icon then it will open the Dashboard instead.

    However, if you check your opened Apps in the mobile and open JotForm from their then the same form with the stored data will open.

    Please try it and let us know if you have any other questions.

    Thanks