Cannot complete form order.

  • yardimcilazim
    Asked on December 9, 2020 at 1:16 AM

    We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance.


  • Kenneth JotForm Support
    Replied on December 9, 2020 at 2:56 AM

    Thank you for reaching support,

    Can you please share with us the Direct Form Link of the form you are referring to?

    Here is how: https://www.jotform.com/help/401-where-to-find-my-form-url?

    Is this what occurs when you submit the form?

    Can you share with us a screenshot of what you are seeing so we can try to replicate it.

    Here is how: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum

    Awaiting your response.

    Best.

  • Miss Ika
    Replied on December 9, 2020 at 3:38 AM

    Hello JotForm Team,

    I have a problem regarding submission of my forms. There is a button where I will click "browse file" to upload attachment(s) from my mobile/pc but it seems it cannot proceed to do so. It is not because of my Internet connection.

    May I know if there is a solution to this problem? Thank you.

    Regards,

    Kat

  • Jed_C
    Replied on December 9, 2020 at 4:16 AM

    @Kat, I'll respond to your question on the following ticket link https://www.jotform.com/answers/2755225.