-
MedFranCoAsked on December 9, 2020 at 4:34 AMPlease cancel and refund this renewal, we did not want to renew and have not used the forms in almost a year. Thank you! chantalle@medfranco.za
-
Ashwin JotForm SupportReplied on December 9, 2020 at 5:34 AM
I have sent a request to our billing team to cancel your subscription and process the refund for your last subscription payment as well. Please allow 7-10 days for the amount to reflect in your account.
Please note that your account is now downgraded to free plan.