What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why can't I open a PDF document?

    Asked by PiazzaServices on October 04, 2013 at 11:06 AM

    I am altering my form with patients information, but it will not allow me to open the PDF for a handful of patients.

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    JotForm Support

    Answered by Welvin on October 04, 2013 at 12:24 PM


    Is that the PDF Output Generate to your Form Notification or a PDF Output from your form submissions page? Also, is this the Form URL in question: 20033734230 ?

    I've check your form and tried to get a sample PDF and I can't open it just fine. Can you please guide us on how to replicate the issue?