My Form Isn't Accepting Submissions on our Site

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    annabanana123
    Asked on December 09, 2020 at 07:51 AM

    Hi, I just updated my form (https://form.jotform.com/50384815899168)that appears on this page: https://www.annabananaartsandcrafts.com/registration/

    When someone clicks to submit it should redirect them to a payment page. Instead, the button says "Please Wait..." and never updates. Submissions aren't being collected in my jotform inbox, either.

    It works if you go to the jotform link, but not when embedded in WordPress.

    Any ideas?


    1607518532_5fd0c944a629a_

  • Profile Image
    annabanana123
    Answered on December 09, 2020 at 08:09 AM

    Update - it works now since I used an iframe.

  • Profile Image
    gerardw
    Answered on December 09, 2020 at 08:30 AM

    Thanks for the update and glad to know it's working now.

    Should you face any further issues please do let us know via this ticket.