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  • Profile Image

    text edits not being saved

    Asked by andypenn on October 04, 2013 at 11:44 AM

    on this form the text has needed editing but the main body of text that was created earlier today remains whilst edits wont save have attempted this 4 x now with the same result, there are line of text that are not shown at the url but about three lines are not being saved in the 1st html field

     

    advice please

    Page URL:
    http://www.jotform.com//?formID=22531867251352

    saved html field shown same
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    Answered by EliezerN on October 04, 2013 at 12:59 PM

    Thanks for contacting us.

    I have cleared your form caches in order to resolve this issue. I would recommend you to do it also from your side, use this guide to know how to do it: How to Clear your Form Cache

    I would highly recommend you to clone your form and made the changes you need, that should resolve the issue and will allow you to ge saved the changes. Use this guide to know how to clone your form: Form Cloning

    Don't hesitate to contact us if the issue still persists.

    Thanks