What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
text edits not being savedAsked by andypenn on October 04, 2013 at 11:44 AM
on this form the text has needed editing but the main body of text that was created earlier today remains whilst edits wont save have attempted this 4 x now with the same result, there are line of text that are not shown at the url but about three lines are not being saved in the 1st html field
Thanks for contacting us.
I have cleared your form caches in order to resolve this issue. I would recommend you to do it also from your side, use this guide to know how to do it: How to Clear your Form Cache
I would highly recommend you to clone your form and made the changes you need, that should resolve the issue and will allow you to ge saved the changes. Use this guide to know how to clone your form: Form Cloning
Don't hesitate to contact us if the issue still persists.