Quota

  • Profile Image
    tutoringpark
    Asked on December 09, 2020 at 10:29 AM

    I had a received a response that my survey was working that my quota had reset. I go now to pull a report and nothing has been submitted. See screenshot please.

    Screenshot
  • Profile Image
    VincentJay
    Answered on December 09, 2020 at 11:47 AM

    Hello,

    Your account is active and it is in good status. If you're referring to a different account, please share the username so we can check it further. Let us know if you need further help. Thank you!

  • Profile Image
    tutoringpark
    Answered on December 09, 2020 at 12:44 PM
    Thank you. The survey was not working, this one https://form.jotform.com/201884150369155
    after you answered this message it started working
    ...
  • Profile Image
    VincentJay
    Answered on December 09, 2020 at 02:02 PM

    Thank you for updating us.

    I cleared the form cache on our server. That must have been fixed the issue.

    Please contact us again if you need assistance.