Quota

I had a received a response that my survey was working that my quota had reset. I go now to pull a report and nothing has been submitted. See screenshot please.

Hello,

Your account is active and it is in good status. If you're referring to a different account, please share the username so we can check it further. Let us know if you need further help. Thank you!

Thank you. The survey was not working, this one https://form.jotform.com/201884150369155
after you answered this message it started working
...

Thank you for updating us.

I cleared the form cache on our server. That must have been fixed the issue.

Please contact us again if you need assistance.