Is there a way to have submissions sent by plain-text?

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    Asked on December 09, 2020 at 10:32 AM

    Is there a way to have these submissions sent via plain-text vs HTML?

    Our Tech Support team uses a CRS system that requires submissions to be plain-text.

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    Answered on December 09, 2020 at 12:01 PM

    Hi biolabecomm, thank you for reaching us.

    You may customize the email content of your Notification email into plain-text.


    Please kindly follow this page for a detailed guide: How to Edit the Email Template for Notifications and Autoresponders.

    Please give it a try and let us know if it works for you.