My form is missing all my graphics

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    giannina
    Asked on December 09, 2020 at 11:37 AM

    Hi something happened to my form. In the form editing area, i can see all my photos but when I checked the actual form preview and actual form, none of my photos were showing up. I think something happened when I put conditionals so I removed it, but now, photos are no longer showing :(


    https://www.jotform.com/giannina/custompickup

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    Nik_M
    Answered on December 09, 2020 at 02:27 PM

    Apologize for the inconvenience this may have caused.

    Can you please confirm that your issue is related to the photos you added inside of the payment field? I reviewed your form in several browsers, and as far as I can see, all photos are shown.

    1607541894_5fd12486c41ab_photos.gif

    Were you able to resolve the issue? If the issue is related to an embedded form, please provide us the webpage URL and a screenshot of the issue.

    Related Guide: How to Post Screenshots to Our Support Forum

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    giannina
    Answered on December 09, 2020 at 02:28 PM

    Decided to redo everything. I'm not sure why all the options were lost and the photos. So I just redid everything as I was in a hurry

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    Nik_M
    Answered on December 09, 2020 at 03:32 PM

    We are glad to hear that you were able to resolve the issue.

    If the same issue happens again or if you have any other issues, let us know.