Unable to enter payment information with the square when form is embedded with WP site

  • Calavera_maddie
    Asked on December 9, 2020 at 4:06 PM

    I'm unable to enter payment information with the square integration, once the form is embedded in my wordpress site. How do I fix this?


    Thank you,

    Maddie

  • Elton Support Team Lead
    Replied on December 9, 2020 at 7:32 PM

    The payment fields on your standalone form is working fine. Could you please re-embed your form using its iframe embed code? This might fix the problem. It's possible that the script needed for the payment fields to work was not loaded on your page due to a possible script issue between the form and the embedded page or due to WP security.

    Please let us know how the iframe goes. Thanks!