Account Suspected

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    Asked on December 09, 2020 at 05:38 PM

    Why my account is suspended please help me to solve this

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    Answered on December 09, 2020 at 09:06 PM

    Hi there,

    The forms in your account are suspicious of phishing activity and flagged as clickbait/scam.

    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.

    In line with this, we would like to request this information from you:

    1.) The URL where your forms are used.

    2.) Your website or proof of affiliation to a legitimate institution.

    3.) Share with us a document that will prove that you're authorized to use the said logos.

    We also need you to change your registered email to a corporate one to avoid being flagged again by our phishing detector that can lead to another account suspension.

    Send these proofs to with Thread #2757090 as your subject.

    We will let you know about the status of your account after a thorough review of your proofs.