Missing Form Submissions

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    scooterhub
    Asked on December 10, 2020 at 02:40 AM

    Hi. I noticed I'm only able to retrieve my form submissions up till 12/08/2019, and I'm not able to retrieve anything else before that.

    Has my data been deleted? Am I able to retrieve my past data?

  • Profile Image
    Rehan_F
    Answered on December 10, 2020 at 03:14 AM

    Greetings,

    Looks like your account was downgraded to the Free plan. Due to which the excessive submissions were removed from your account. However, as you are currently subscribed to the Bronze plan, I've restored your submissions to your account.

    Should you need further assistance, please let us know.

    Thanks