-
Climate_ChangeAsked on December 10, 2020 at 6:25 AM
Hi there,
I would like to cancel my organisation's Bronze JotForm subscription and get a refund for the remaining time left before renewal (which is August 2021). When I go to cancel the subscription, it says the account will remain active until August 2021. I don't want this to remain active, I would like it to be shut down and the remaining amount to be reimbursed to my organisation. How do I do this?
Best,
Calum
-
Sam_GReplied on December 10, 2020 at 7:13 AM
Hi Calum,
As per your request, we have cancelled your subscription, downgraded you to free and processed the refund.
Please note that the refund would reflect in your account in 5 to 10 business days.