BLANK PDF DOWNLOADS

  • bangcastingstudios
    Asked on December 10, 2020 at 8:00 AM

    Hi when i download the pdf 's they are coming through blank ( pictured page). It works from inbox page but i need it from this page.

    Can you help please

    Jotform Thread 2758314 Screenshot
  • Gaetan_B
    Replied on December 10, 2020 at 8:19 AM

    Hello,

    Thank you for reaching out.


    I checked the settings of your form and saw that you didn't enable the PDF attachment.


    Could you go to Settings > Emails and click on the little pencil that appears when you hover over the Notification box.

    1607606227 5fd21fd3241d7 Screenshot 10


    Then go to Advanced and enable PDF Attachment and check the box next to your PDF's name.


    Lastly, you will just have to scroll down the page and save your modifications.


    Hope this helps.

    Gaetan