Why was my form disabled?

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    Brittany Robinson 
    Asked on December 10, 2020 at 08:14 AM

    Hello, I was wondering why my form was disabled?

    Thank you, Brittany Robinson

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    Answered on December 10, 2020 at 08:37 AM

    Greetings Brittany.

    Looks like your account was suspended. We have reviewed your account, and we unsuspended it. It is now fully active, and you won't have any problems accessing it. 

    Some of our users try to use Jotform services for spamming and phishing others. That's why we needed to create a strict algorithm to prevent them and suspend their accounts. 

    Unfortunately, it can sometimes make a mistake, what happened to your account.

    We apologize for the inconvenience.

    Please let us know if you have any further questions.