Query of a monthly charge to Louth County Council

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    Anna-marie McKeown 
    Asked on December 10, 2020 at 10:06 AM

    To whom it may concern our credit card (in the name of Mary Deery) is being charged €19.74 per month from FS *JotForm. My Department is not aware of anything purchased from you in the past. Please can you advise what this charge is for and who in Louth County Council ordered from you and what have they ordered? Many thanks Anna-mraie.

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    Answered on December 10, 2020 at 11:03 AM

    Hello Anna! We have an account registered with us with the email m**y.ca**lis@lo**hc**o.ie.
    This is a paid account and was registered in 2018.

    Q) Are you referring to this account?
    If yes, then if you wish, you can cancel your subscription by following these instructions: how-to-cancel-a-subscription-and-downgrade-back-to-free

    In case you don't remember your password, you can reset the same using these instructions: how-to-reset-jotform-account-password

    I hope this helps. For further queries, feel free to write back to us.

    Thank you!