can i use any other merchant than paypal? my account has been closed

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    Asked on October 05, 2013 at 05:13 AM

    can i use payza or anything else

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    Answered on October 05, 2013 at 06:24 AM

    Hi there,

    Sorry but we only support Paypal merchant as of the moment. How about paying via CC? Checkout our Pricing page for more payment options.

    By the way, I just checked your account and it is not closed/disabled. It is even on a Premium status. If there's still a need of assistance, please let us know.


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    Answered on October 05, 2013 at 06:32 AM

    no the problem is that my paypal account is cancelled but i still need to receive payments.

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    Answered on October 05, 2013 at 08:12 AM


    I'm afraid that in that case if you still need to use your paypal account in order to receive payments, you will need to contact  paypal customer support.

    If you need to  receive payments with your form without using the paypal payment tool you can use other payment tool method.  You will need first to delete your form's paypal payment tool and then add the new payment method, while deleting the payment field, you will get a notice saying if you "Would like to keep the products to be used with another payment gateway" I recomend you to select "Yes" in order to avoid  having to add the products again to your new payment method.

    Payment tool options:

    Hope it helps

    please let us know if you need further assistance