Setting account timezone for excel reports

  • Profile Image
    andyreynolds
    Asked on October 05, 2013 at 06:14 AM

    Hi,

    The stime stamp on the execl report sheets are not set to UK time. Can let me know how i can set this?

    Thank you

    Andrew Reynolds

  • Profile Image
    guilledutra
    Answered on October 05, 2013 at 07:55 AM

    Hi,

    This issue should be fixed by setting your account timezone, follow the next instructions to get this done:

    1 - Click on the User icon at the top-right edge of the screen

    2 - Click on Account.

    3 - Select Settings tab.

    4 - Change the timezone corresponding to your country.

    Hope it helps

    please let us know if you need further assistance

    Thanks

  • Profile Image
    andyreynolds
    Answered on October 05, 2013 at 07:57 AM
    New response received
    Hi,
    As soon as I had sent the email I realised, sorry for being another daft
    customer...
    Cheers
    Andrew
  • Profile Image
    guilledutra
    Answered on October 05, 2013 at 08:43 AM

    Hi,

    good to know that you succeeded on changing the timezone by your own.

    Please let us know if you need further assistance with this issue or anything else.

    Thanks!