.00 instead of the correct fee. This is confusing some of our st...">
 

Problem with accurate Total Cost showing on Payment Page

  • Profile Image
    Susan_Sherman
    Asked on December 10, 2020 at 01:35 PM

    Hello,

    When people enter their credit card information, Jotform payment page shows Total Cost: $0.00 instead of the correct fee.

    This is confusing some of our students.

    Shouldn't the Total Cost be listed as the amount paid from the credit card? How do we make that change so that Total Cost shows the price of the class and the correct amount the credit card will be charged?

    Thank you.

  • Profile Image
    Kat
    Answered on December 10, 2020 at 02:45 PM

    Hi there,

    Happy to help!

    I see that this is a duplicate question, and I'm happy to help you on thread https://www.jotform.com/answers/2759035