Refund after 120 days

  • Chris goines
    Asked on December 10, 2020 at 2:11 PM

    Can I refund after 120 days. It said I could on dashboard. But I don't seem to see anything.

  • jonathan
    Replied on December 10, 2020 at 5:18 PM

    We apologize for inconvenience. But can you please tell us first your JotForm account/username or at least the URL link to your form.

    I tried looking for the account but I was not able to identify the existing subscription account associated to the email address you used on this ticket.

    We will check again once we identified your account.