delete account

challsett
Asked on December 10, 2020 at 02:15 PM

Hi, I want my account deleted. I signed in with google, and in order to delete my account, it's asking for my password -- since it's a google sign in, I don't have a password. Please delete my account
enterprisesupportteam

Jotform Support

Answered on December 10, 2020 at 05:52 PM

Hello @challsett,
Thank you for contacting Jotform Support.
Please note that if you used the Google sign in to create your account, you can still change the password by requesting a password reset link. Once you reset the password, you will still use the same email address to log in, however, you will then be able to use the new password.
Related User Guide - How-to-reset-jotform-account-password
However, if you simply want to delete the account, we can actually handle that for you from our end. Please verify with us that you would like to delete the account under the username and email address challsett@upeducationnetwork.org.
We will wait for your response to proceed with the account deletion.