I cannot access my account

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    Kenna Little 
    Asked on December 10, 2020 at 02:47 PM

    Hello, can someone help me access my account? We renewed our agreement a couple of months ago and I can't access it now. The "forgot password" isn't recognizing me either because I haven't received any reset password instructions. Please advise.


    Thanks,


    Kenna Little - Georgia Association of Educators

  • Profile Image
    Jed_C
    Answered on December 10, 2020 at 07:13 PM

    Unfortunately, I'm unable to find an account with your email kenna.little@gae.org. Although there are 5 accounts using your @gae.org domain, there's no account under kenna.little. Also, all 5 accounts that uses your @gae.org domain are all active.

    Please share to us your account username so we can check.

  • Profile Image
    Kenna Little 
    Answered on December 10, 2020 at 08:22 PM
    Hi, thanks for the response. We can close this. We figured it out. Its the enterprise accounts. Have a nice evening.
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