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barb_barb941Asked on December 10, 2020 at 5:50 PM
How do we have this not happen..
It also happens when using mobile and whether its Chrome or Safari
Page URL: https://www.gizmo-cda.org/new-page1.html -
Welvin Support Team LeadReplied on December 10, 2020 at 9:23 PM
The widget will require permission to use your microphone on the device. If not granted, the widget will not work. In the desktop browser, Chrome, for example, you should get the following prompt:
If you do not get that, please check your permissions settings, set it Ask by default, and reload the form to get the prompt. The following links will help you check the permission:
https://support.google.com/chrome/answer/2693767
https://support.mozilla.org/en-US/kb/how-manage-your-camera-and-microphone-permissions