What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My uploaded image is not appearing on the form whereas it was before. It is an RGB JPEG logo. Can you tell me why it it not showing. It just has a red

    Asked by Baileym on May 26, 2011 at 10:13 PM
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    JotForm Founder

    Answered by aytekin on May 26, 2011 at 11:45 PM

    When did you upload this image? Can you try re-uploading? 

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    Answered by Baileym on May 26, 2011 at 11:53 PM

    thanks for your email. I re-uploaded it and now is working fine again.

    Not sure what the issue was. Hopefully it stays there while everyone uses the form to submit entries.