Displaying Image Uploaded by The User in Autoresponder E-mail

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    Asked on December 11, 2020 at 01:03 AM


    We have a form that is filled out by internal staff members and sent to an internal department for processing.

    A section of the form has been tailored for the person who fills the form in, to receive a copy of the form via email once submitted for their own storage purposes.

    The breakdown of the form is coming up as per the image attached.

    Please assist?


  • Profile Image
    Answered on December 11, 2020 at 06:02 AM


    Thank you for reaching us. Please be aware, I have cloned your form to demonstrate the answer to your question. Please follow the steps and see the screencast below:

    1. On your form, click the "SETTINGS" tab on the top of the page.
    2. Under the "SETTINGS" tab, please go to the "EMAIL" section.
    3. Here hold your mouse on the "AUTORESPONDER 1" tab and click the green pen icon. Delete the current box with an image link in your "Email Content" window; by clicking on the table and, then clicking the "window icon with an x mark".
    4. Then click the "Form Fields" button on the top right of the "E-mail Content" window and choose "Supporting Documentation (include any invoices and/or receipts as applicable)", which is the field the files will be uploaded by the user.
    5. In the field added to the "E-mail Content" window ({supportingDocumentation}), write "IMG:" at the start of the text ({IMG:supportingDocumentation})


    As seen in the screencast above, I have applied all the steps to my cloned form, fill it out, and uploaded a screenshot (shown in the screencast). And this was the Autoresponder e-mail I've got in my e-mail inbox which I entered into the "Approved by (email)" field. And the e-mail includes the screenshot I uploaded(please see the screenshot below).


    Please kindly give feedback to us, if these steps are not working for your form; and let us know if you require more assistance with any other matter.