I cannot log into my account

  • Danny
    Asked on December 11, 2020 at 6:25 AM

    I have been trying to log into my account but it just wont log in.
    I changed the password successfully because it wasnt letting me saying I had the password wrong. Now the little circle just keeps turning and nothing happens.

  • Danny
    Replied on December 11, 2020 at 6:27 AM

    Not sure what happened but as I was typing this query the system logged me in.

  • Sonnyfer JotForm Support
    Replied on December 11, 2020 at 7:20 AM

    Hello Danny - I apologize for the inconvenience and I'm glad to hear that you're now able to log in.

    I suggest clearing your browser cache to prevent such issues in the future. Here's an external guide I found that might help.

    Let us know if you need further assistance.