What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why did all my forms disappear?

    Asked by BestSong on May 27, 2011 at 12:16 AM
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    Answered by sheilazaldivar on May 27, 2011 at 12:22 AM

    Mine too! Oh dear!

    And now I can't even create a new form. I'm getting this error...

    Error on query: DELETE FROM `question_properties` WHERE `form_id`=11462052484

    Error returned:Table 'jotform_new.question_properties' doesn't exist

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    Answered by allanftd on May 27, 2011 at 01:17 AM

    Hi there,

    We apologize for the inconvenience. This is to confirm that we have received your message and that there is a known issue with the form builder right now, and we are working hard to fix it. We appreciate your patience and understanding on this matter.

    We'll let you know as soon as the issue is fixed. Thank you for using JotForm!

    JOTFORM SUPPORT